Return & Exchange Policy

All items are custom-made and made to order specifically for each customer. Because of the personalized nature of our products, all sales are final.

No Refunds or Exchanges

We do not offer refunds, returns, or exchanges due to change of mind, incorrect sizing, color preference, or any other customer preference after an order has been placed.

Incorrect Orders

If you receive an item that is incorrect due to an error on our part, please contact us within 3 days of delivery with your order information and clear photos of the item received. We will review the issue and, if the error is confirmed, work with you to provide the correct item.

Customer Responsibility

Customers are responsible for carefully reviewing all order details, including spelling, names, dates, sizes, colors, and design choices, before submitting an order. Once an order is approved and production begins, changes may not be possible.

By placing an order, you acknowledge and agree to this Return & Exchange Policy.

Thank you for supporting Ke’s Sweets & Things!
Rooted in Love. Driven by Passion. Built With Purpose.